Card & Credit Control Analyst

About the Organization

TotalEnergies is a global multi-energy company operating in over 130 countries, producing and marketing oil, biofuels, natural gas, green gases, renewables, and electricity. With a strong commitment to sustainability and the energy transition, it aims to achieve net zero emissions by 2050.

TotalEnergies Marketing Ethiopia S.C. is the local affiliate, established in 1950. It markets fuels, lubricants, and specialty products through a network of over 120 service stations across Ethiopia, serving both retail and direct customers.

Job Summary

TotalEnergies Marketing Ethiopia S.C. is seeking a highly analytical and detail-oriented Card & Credit Control Analyst to support our Credit Control and Cards operations. The successful candidate will ensure the accuracy of card transactions, maintain strong credit controls, and contribute to the company’s overall financial risk management. This position plays a key role in supporting more than 2,400 active customers and maintaining the integrity of card operations within our SAP and Tomcard systems.

Key Responsibilities

Card Operations

• Perform daily end-of-day controls in Tomcard to validate transactions and card creations.
• Verify all personalized card creations, changes, and services based on approved requests.
• Ensure complete and accurate billing for all card-related services.
• Review and flag risky or unusual transactions and escalate as needed.
• Manage card unblocking requests and ensure proper documentation.
• Secure all PIN codes and blank card stock in a controlled, locked environment.

Credit Control & Reporting

• Conduct credit analysis for card customers, including prepaid and postpaid accounts.
• Ensure timely recording of payments for customized prepaid cards.
• Support the Credit Control Manager with monthly accounts receivable analysis, reporting, and action plan preparation.
• Track DSO, overdue balances, and unallocated payments.
• Analyze delinquent accounts, prepare weekly and monthly exception reports, and monitor waiver requests.
• Assist with the assessment and monitoring of credit limits, including DMA (Maximum Authorized Overdraft) reviews.

Pricing & System Updates

• Update prices for 163 Network service stations and 600 Non Network customers in the SAP system.
• Maintain accurate transport rates, discounts, and distance tables.
• Communicate all pricing updates to relevant departments.

Context & Work Environment

• Operate within a highly competitive fuel distribution market requiring top-tier customer service, reliability, and innovation.
• Navigate a fully regulated national fuel supply environment and a challenging credit landscape.
• Maintain strong credit discipline for operations serving over 60 years of customers in Ethiopia.

Required Qualifications

• BA degree in Finance or Accounting.
• Minimum of 2 years in accounting roles.

Required Skills and Competencies

• Strong analytical and numerical skills.
• Ability to work under tight and sometimes unexpected deadlines.
• Effective cross-departmental communication and collaboration.
• Proficiency in SAP (FI & CO), Tomcard or similar card systems, and MS Excel.
• Excellent written and spoken English.
• Communication.

How to Apply

Please send your documents in English (CV, Application letter, copy of Academic and Experience credentials) to: recruitment.et@totalenergies.com and complete this mandatory form: https://forms.gle/ki9puCmMzARXoD2u7

Important: Applicants who do not complete the mandatory form will not be considered.

Female applicants are highly encouraged to apply.

Application Deadline: Within ten (10) days from the date of this announcement.

For more information about TotalEnergies, please visit www.totalenergies.com and www.totalenergies.et

We look forward to hearing from you and potentially welcoming you to the TotalEnergies team!

TotalEnergies values diversity, promote individual growth, and offers equal opportunity careers. We recognize that our employees are one of our most important assets. If you are looking for a company with a global brand that actively invests in its people, this is an excellent opportunity to work within TotalEnergies Marketing Ethiopia team.

Important Notice: TotalEnergies does not request or accept any form of payment during its recruitment process. Any such demand should be considered fraudulent and reported immediately.