IT Officer
Pharo Foundation•Assosa - Ethiopia•0(views)
Contract
Job Description
The IT Officer is responsible for maintaining and supporting the IT infrastructure across Pharo Assosa & Homosha Schools. The role ensures high availability of e-learning computer labs, provides comprehensive hardware and software troubleshooting (with a strong emphasis on printers, copiers, and basic networking), manages IT asset inventories, supports STEAM educational initiatives, and assists the education team with data retrieval and reporting.
Key Responsibilities
1. IT Equipment & Maintenance
- Install, maintain, and repair printers, photocopy machines, scanners, and computers.
- Perform routine preventive maintenance to minimize downtime and service disruptions.
- Troubleshoot hardware and software issues across desktops, laptops, and peripherals.
2. Networking, Connectivity & Helpdesk Support
- Set up, manage, and troubleshoot LAN, Wi-Fi, and internet connectivity across classrooms, offices, and computer labs.
- Provide day-to-day helpdesk support to teachers, administrative staff, and students.
- Manage IT asset inventory, coordinate vendor repairs, and enforce data backups, antivirus protection, and basic cybersecurity.
3. Data Retrieval & Educational Tech Support
- Systematically retrieve performance, attendance, or progress data from internal systems and generate clear, accurate periodic summaries for school management.
- Support STEAM activities, educational technology tools, robotics programs, and computer lab initiatives.
- Willingness to teach basic computer skills, digital literacy, or introductory technology subjects to students and staff.
Educational Qualification & Experience Requirements
- Educational Background: Diploma or Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Work Experience: 2 to 4 years of hands-on experience in IT support, focusing on printers, copiers, computer maintenance, and networking.
- Preferred Background: Prior experience working in a school or institutional environment is a distinct advantage.
Required Skills & Competencies
- Technical Expertise: Strong troubleshooting skills in hardware, software, and networking; hands-on experience with Linux and UNIX operating systems (system administration, command-line utilities, shell scripting, and file system management).
- Core Competencies: Analytical and problem-solving skills, ability to explain complex technical concepts to non-users, and high attention to detail.
- Mobility & Flexibility: Willingness to travel and provide on-site IT support across multiple locations, including Pharo Assosa School and Homosha Boarding School.
Why Apply Now?
- Rolling Review Process: We review applications as they come in, so don’t wait! Apply early to ensure your application is considered.
- Only Shortlisted Candidates: Only those selected for further consideration will be contacted. Thank you for your understanding.
How to Apply
What to Submit:
- Your resume
- A short application letter
No need to include educational credentials or work certificates at this stage.
We’re excited to hear from you—keep it simple and let your experience speak for itself!
Pharo Foundation
View Profile--- Pharo Foundation is a mission-driven organization dedicated to investing in Africa’s human and physical capital, with a strong focus on sustainable development and job creation. Guided by the core values of respect, creativity, entrepreneurship, trust, and accountability, the Foundation develops community-rooted ecosystems across East Africa through direct implementation, public-private partnerships, and enterprise development. --- Evolutionary Phases & History | Phase | Strategic Focus | Key Milestones & Activities | | --- | --- | --- | | 2011–2016 | Grant-Making & Early Partnerships | Operated as a grant-making entity partnering with organizations like Amref East Africa, ActionAid, African Education Trust, Windle Trust International, and Medical Aid Films. Key initiatives included funding girls' education in the Horn of Africa, sponsoring 50 postgraduate refugee scholars in the UK, automating national school-leaving examination data in South Sudan, and supporting localized mobile medical training. | | 2016–2023 | Direct Project Design & The 5-Pillar Strategy | Transitioned to direct implementation to improve accountability, efficiency, and depth of impact. Established dedicated schools, early childhood education (ECE) programs, adult literacy initiatives, and vocational centers in Somaliland and Ethiopia (Benishangul-Gumuz and Somali regions). Developed the four-pillar framework (Education, Health, Water, Agriculture) alongside the four-year Socio-Economic Empowerment Programme (SEEP) in Ethiopia, and created the fifth pillar, Pharo Ventures, in 2019 to drive private-sector sustainability. | | 2023–Beyond | Mission-Led & Impact-Driven Development | Shifted to evidence-based, research-driven growth focused on fulfilling three core medium-term missions. Leverages accumulated infrastructure and fixed assets, supported by robust Monitoring and Evaluation (M&E) teams, to maximize social return on investment and share institutional know-how globally. | --- The Five Strategic Pillars Education: Operating proprietary Pharo Kindergartens, primary, secondary, and boarding schools (such as the Homosha boarding school), while collaborating with government ministries on national curricula and public school upgrades. Health: Improving healthcare infrastructure and specialized services, including public intensive care access and facilities such as the Pharo Diagnostic Centre. Water: Expanding community water supply systems and essential public utility infrastructure (e.g., Assosa Water Supply expansion). Agriculture: Supporting agricultural training centers and local farming capacities to enhance productivity and food security. Pharo Ventures: Commercial and enterprise arm established in 2019 to promote long-term sustainability, local economic transformation, and job creation. --- Core Values Respect: Upholding dignity across all community engagements. Creativity: Designing innovative solutions for complex development challenges. Entrepreneurship: Fostering enterprise, self-reliance, and economic opportunity. Trust: Building reliable relationships with communities, governments, and partners. Accountability: Ensuring transparency and measurable effectiveness across all programs. ---
Hargeisa, Somalia
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